Shipping & Delivery

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.

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You will receive another notification when your order has shipped if you have selected the delivery option.

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Domestic Shipping Rates and Estimates are calculated at the check-out upon payment. 

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How do I check the order status?

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When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

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If you haven’t received your order within 7-9 days of receiving your shipping confirmation email, please contact us at info@thegiantsgroup.com.au with your name and order number, and we will look into it for you.

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